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Privacy Statement
1. We respect your privacy
Placer Property Limited ("PPL") respects your right to privacy and this policy sets out how we collect and treat your personal information.
“Personal information” is information we hold which is identifiable as being about you.
2. What personal information we collect
We collect personal information about you which is reasonably necessary to:
- provide you quality products or services;
- consider applications and approaches you make to us; and
- maintain your contact details.
We generally hold personal information relating to:
- the products and services we provide or have provided to you;
- your financial interests; and
- your contact details.
3. How we collect your personal information
We collect personal information from you in a variety of ways, including: when you interact with us electronically or in person; when you access our website; and when we provide our services to you.
4. Use of your personal information
We only use and disclose personal information about you for the purpose for which it was disclosed to us or related purposes which would reasonably be expected without your permission.
We may from time to time use your personal information to inform you of investment opportunities or to provide information about products and services, which we expect, may be of interest to you. However, if you do not wish this to occur, we are happy for you to inform us by contacting the Privacy Officer (contact details below) and we will not send this information to you.
We may disclose personal information to tax and regulatory authorities, service providers (eg. Registry, technology, administration and mailing services) who provide services in connection with our products and services or we may provide information about you to your nominated financial advisor.
5. Disclosure of your personal information overseas
We do not disclose your personal information to overseas recipients at this time.
6. Security of your personal information
Access to and use of personal information within PPL is appropriately limited to prevent misuse or unlawful disclosure of the information. Where information collected is no longer required, we delete the information or permanently de-identify it.
7. Access to your personal information
You have the right to access, update and correct your personal information held by us. We will take reasonable steps to ensure that personal information is up-to-date, accurate and complete.
You can access and update your personal information by contacting us as follows:
The Privacy Officer
Placer Property Limited
GPO Box 2985, Melbourne VIC 3001
Email: complaints@placerproperty.com.au
Telephone: 1300 132 099
8. Complaints about privacy
If you have any complaints about our privacy practices, please feel free to send in details of your complaints to:
The Complaints Officer
Placer Property Group
GPO Box 2985, Melbourne VIC 3001
Email: compliants@placerproperty.com.au
Telephone: 1300 132 099
Depending on the complexity of your complaint we will consider and respond to it within 7 to 30 days. We will use our best endeavours to resolve the complaint to your satisfaction. However if you are not satisfied with our response, you are entitled to contact the Office of the Privacy Commissioner.
9. Changes
Please be aware that we may change this Privacy Policy in the future. The revised versions will be uploaded onto our website, so please check back from time to time.
10. Website
When you visit our website
Placer Property does not directly collect information from users of the website. Your email address will not be recorded unless you send us a message. It will not be automatically added to a mailing list.
PPL does not try to identify users or their browsing activities except, in the event of an investigation, where a law enforcement agency may exercise a warrant to inspect the service provider's logs.
Where you contact us we may store information such as your name, company, postal address, telephone number, type of request and possible further information to enable us to respond to your request. We will only use such personal information for the purpose for which it has been provided.
We will not provide your information to any organisation outside PPL nor will we send you information related to our products without your approval.
Cookies
As is very common for companies, we use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. We use cookies to improve the experience of people using our website. You can configure your web browser to reject cookies but you then may not be able to use all or part of our website.
Third party sites
The PPL share registry may collect information from users of their website on our behalf. Where such information is collected, the share registry will request the information from you directly. Neither the registry nor PPL will release your personal information to anyone outside the PPL without your permission. We recommend you review the Privacy Statement contained on the share registry website to obtain full details of that company's privacy policy.
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